ModuleFest Hosting help
Your hosted website 8
- Cancelling: what happens to your hosted website Cancel from your account on modulefest.com (Manage billing). Your website keeps working until the end of the month you've paid for. After that the website is archived, not deleted: it goes offline, but everything is kept. If you start your…
- Email from your hosted website Emails your website sends, such as booking confirmations and reminders, go out from bookings@modulefest.uk with your business name as the sender. When a customer replies, the reply comes to your email address, not to us. Account emails, such as password…
- Hosting questions Why can't I upload a plugin or theme? Every hosted website shares the same server. A plugin uploaded to one site could put all the others at risk, so we check each one first. Ask us and we'll look at…
- How your hosted website works When you choose Set it all up for me, your website runs on the ModuleFest network: a managed WordPress service on Amazon Web Services (AWS Lightsail) in London. Your site is one of a group of business websites sharing a…
- Plugins on your hosted website Already on, nothing to do: your ModuleFest plugin (Pet Groomer, Pet Walker, Pet Sitter or Pet Trainer), its Pro add-on with the features of your plan, and your website design. Plugins you can switch on yourself: go to Plugins in…
- Requesting a plugin If you need a plugin that isn't on your Plugins screen, ask us to add it. How to ask: – Sign in at modulefest.com and go to Support → New ticket (or go straight to a new plugin request). -…
- Signing in and passwords on your hosted website Your dashboard is at yourname.modulefest.uk/wp-admin/. You can also press Sign in to your dashboard on your licence in your account on modulefest.com. Signing in opens your plugin's dashboard straight away. Forgotten your password? On the sign-in screen press Lost your…
- Updates on your hosted website You don't need to update anything. We keep WordPress, your ModuleFest plugin and its Pro add-on, your design and the network's plugins up to date, once we've checked each update. – Security releases of WordPress install themselves as soon as…
Your own domain name 2
- Connecting your domain: questions and problems Where do I change my DNS? At the company you pay for the domain each year, or at Cloudflare if you've moved your DNS there. Not sure who that is? Look the domain up on lookup.icann.org: the Registrar line names…
- Using your own domain name with your hosted website Your hosted website starts at yourname.modulefest.uk. If you own a domain, such as yourbusiness.co.uk, your website can use it instead. It takes three steps: you tell us, you change two settings at your domain company, and we switch your site…
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