Hosting questions
Why can’t I upload a plugin or theme? Every hosted website shares the same server. A plugin uploaded to one site could put all the others at risk, so we check each one first. Ask us and we’ll look at it (see Requesting a plugin).
Can I use a paid (premium) plugin? Usually, yes. Ask us first, so we can check it works on the network. You keep and pay for your own licence.
Who updates my plugins? We do. Network plugins are updated for everyone once we’ve checked each update.
Can I get a copy of my website? Yes. Ask us, and we’ll send you a full copy of your website and its content.
Can I move to my own hosting later? Yes. Your ModuleFest plugin works the same on any WordPress website. Ask us and we’ll provide a copy to move, and explain how to bring your licence with you.
Is my customers’ data safe? Your website and its data are kept on the ModuleFest network in the UK, protected by a firewall, malware scanning and daily backups. Nobody else on the network can see your data.
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