How your hosted website works

When you choose Set it all up for me, your website runs on the ModuleFest network: a managed WordPress service on Amazon Web Services (AWS Lightsail) in London. Your site is one of a group of business websites sharing a secure, well-looked-after server, rather than a server of your own. Its address is yourname.modulefest.uk, the name you picked when you ordered.

We look after:

• WordPress itself: updates to WordPress, your ModuleFest plugin and its Pro add-on, and your website design are installed for you.
• Security: a firewall, sign-in protection and malware scanning run across the whole network, and the connection to your site is always secure (https).
• Email: your website’s emails, such as booking confirmations, reminders and invoices, go out through Amazon’s email service under your business name, so they reach inboxes rather than spam.
• Backups: daily, kept for 7 days. If something goes wrong we can bring your site back without affecting anyone else.
• Plugins: we choose, test and keep up to date the plugins available on the network. See Plugins on your hosted website.

You look after:

• your pages, text, photos and menus;
• your business’s settings in your ModuleFest plugin: services, prices, opening hours and so on;
• who on your team can sign in to the site.

What’s different from a website you host yourself:

• You can’t upload plugins or themes yourself. Every site shares the same server, so one faulty or unsafe plugin could affect everybody. Instead we offer a tested set, and you can ask for a plugin.
• There’s no access to the server, its files or its database. If you need something that would normally need that access, raise a ticket and we’ll do it for you.