A UK company Built and supported in the United Kingdom Help in UK hours Hosted sites kept in London

A parent can read messages but can’t send one or report an absence. Why?

In the family app, reading needs Portal access; sending a message, reporting an absence, changing a setting or turning on notifications needs Portal write as well, and attaching a photo needs Portal upload. The Parent / Guardian role has all three. If the parent’s account uses a different role, give it those permissions, or change the account to Parent / Guardian.

Isto foi útil?

Ainda precisa de ajuda? Inicie sessão na sua conta e abra um pedido de suporte. As pessoas que escreveram o código ajudam, e a maioria dos pedidos recebe resposta no mesmo dia útil.

Iniciar sessão para abrir um ticket