Rink accounts and rink fees

Last updated October 21, 2026

A rink account is money a member keeps with the club for rink fees. They top it up, online or at the desk, and every booking they make takes the fee off it. Nobody counts coins at the door and nobody is chased afterwards.

1 Set the fee Go to Members → Money → Rink Accounts. Tick Take a rink fee, enter the fee and choose per player or per booking. It is taken from whoever made the booking.

2 Choose which bookings and which members Session and flexible bookings are ticked to begin with; add roll-ups or friendlies if you charge for those. Leave the membership types unticked to charge everybody, or tick only the types that pay.

3 Decide what happens when the money runs out Either the member can still book and the fee goes on what they owe, or they are asked to top up first. A steward or officer booking on somebody’s behalf is never stopped.

4 Members top up In the members’ app, under Your account, the rink account shows its balance with one-tap top-up buttons. On the website, put [pvl_rink_account] on a members’ page. Payment goes through your usual card provider or Direct Debit.

5 Money handed over at the club Use Top up at the desk on the same screen. Anything the member already owes is settled first and the rest goes on their account.

6 Bookings take the fee Each booking raises a rink fee on the member’s account and pays it from their balance straight away. Cancel the booking and the fee goes back on their account.

The screen lists every member holding money or owing rink fees, and the totals at the top tell the treasurer how much the club is holding on members’ behalf.

Common questions

Is the money in a rink account income?: Not until it is spent. A top-up is held on the member’s account; the rink fee becomes a paid charge when a booking takes it. The “Held for members” figure is what the club owes back if everybody left tomorrow.
A member topped up but still owes money.: A top-up pays off anything already owing first, oldest first. Only what is left over goes on the rink account, so a member cannot hold credit while owing the club.
How do I correct a top-up entered by mistake?: On Top up at the desk, enter the same amount with a minus sign and a note. It never takes an account below nothing.
Does the member get told when they are running low?: Yes. When a booking leaves them at or under the “warn when below” amount, they get one alert in the app. The next top-up resets it.

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