Upgrading to a bigger plan

Upgrading is a licence change. The Standard and Premium features come in Pavilion Pro, a second plugin that sits alongside Pavilion; your licence decides which of its features are switched on. Going from Standard to Premium later needs no new download at all.

1. Buy the plan

Plans and payment are on the ModuleFest store — there is a button through to it on Pavilion → Tools → Licensing, and the upsell panels inside Pavilion link to the same place. Payment is taken there, not on the club’s own website.

2. Fetch the licence

Go back to Tools → Licensing. If the club shows as licensed already, you are done with this step. If not, press Fetch my licence, which pulls the key from the club’s account without any typing — or paste the key from the confirmation email and press Activate.

3. Pavilion Pro

With a Standard or Premium licence in place, Pavilion installs Pavilion Pro by itself on the next admin page an administrator opens. If you would rather not wait, press Install Pavilion Pro on the Licensing screen. The padlocks open as soon as Pro is running.

Nothing the club has entered is affected. Members, bookings, the rota, the accounts, the till history and every setting live in the database, not in the plugin folder. There is nothing to export first and nothing to put back afterwards.

If the padlocks are still there

The Licensing screen says why Pro is not running yet — usually that the site is not linked to ModuleFest, or that the host does not let WordPress install plugins — and the button tries again.

Common questions

Should we delete or reinstall Pavilion?

No — and please do not delete it. Deleting Pavilion from the WordPress Plugins screen runs its uninstall routine, which removes the club’s tables: members, bookings, the lot. Upgrading only adds Pavilion Pro alongside it.

Will the club be offline while we do it?

No. Installing Pavilion Pro adds a plugin; nothing is swapped out and nothing is migrated.

We bought the plan but the padlocks are still there.

Pavilion Pro is not running yet. Open Tools → Licensing: it says why, and the Install Pavilion Pro button puts it right.

Can we move back down a plan later?

Yes — the Licensing screen has a Manage your plan button that opens the ModuleFest store, where you can change plan, update the card or cancel. Whatever you change there reaches this site by itself.

We run Pavilion on two sites. Does one licence cover both?

A licence has a number of seats and each site takes one, which the Licensing screen shows as “Seats: 1 / 2” alongside this site’s address. If you have run out, Deactivate on this site frees the seat on a site you no longer use.