Putting the Duty Steward screen on a tablet

The Duty Steward screen now has a page of its own, so an iPad behind the bar can keep it as an icon rather than somebody signing in to the admin and hunting through menus every shift.

The PIN says whose shift it is. It does not sign anybody in. What the tablet is allowed to do comes from the account it is signed in as and does not change; the PIN records who is on duty, so guest fees taken and arrivals marked carry the right name, and so the screen can be locked between shifts.

Common questions

Where do I turn notifications on?

On whichever screen you use: the members’ app, the officers’ app, the Duty Steward tablet, or the members’ portal on a laptop. Each has a button, and it is the same subscription behind all of them — turning it on in two places does not give you two of everything.

Nothing happens when I tap it on my iPad.

Apple only allows notifications once a page has been added to the home screen and opened from there, never from a browser tab. Pavilion says so rather than showing a button that would quietly fail. Add it to the home screen, open it from the icon, and the button appears.

The button is not there at all.

Either notifications are not set up for the club yet — that is Settings → Devices — or the browser does not support them. There is no point offering a button that cannot work, so it is simply absent.

The on-duty bar is showing on the sign-in kiosk.

Fixed in 10.2.19. It never belonged there: the kiosk is a members’ appliance, signed in once and left by the door, and the people touching it are members signing themselves in. An End shift button on that screen is one a member could press on their way past. The bar now appears on the Duty Steward screen and the till, and nowhere else.

The sign-in kiosk takes a surname and then does nothing.

The tablet itself is not signed in. Members do not sign in to use the kiosk — they tap their name — but the tablet has to be signed in as somebody who may manage bookings or use the till, or the search is refused. From 10.2.11 the kiosk says so and offers a Sign in button rather than drawing perfectly and quietly failing.

The tablet says I need to sign in. Where is the sign-in screen?

On the page itself, from 10.2.10 — a Sign in button that brings you straight back to the Duty Steward screen afterwards. Earlier versions only said you needed to sign in and left you to find wp-login.php yourself, which on a tablet with no address bar worth using is a dead end. Sign the tablet in once with a club account and it stays signed in; after that whoever is on duty just taps their name and their PIN.

It says I am not set up to run the screen.

The account the tablet is signed in as cannot manage bookings. Either sign in as somebody who can — there is a button to switch — or give that member the permission on their profile, under What they can do.

Can a member print a tutorial out?

Yes — Print this on any tutorial, in the members’ app or on the portal. It prints the tutorial alone, set for paper, rather than a picture of the app. Useful for a coach handing a beginner something to take home, and it works on the public tutorials page for somebody not yet a member.

How do I put the sign-in kiosk on a tablet?

The same way. Pavilion makes a Sign In page for you — its address is under Settings → System → Your Website. Open it on the tablet, sign in with a club account, then Share → Add to Home Screen. Members search by surname and tap; nobody signs in individually. Set the kiosk PIN under Devices so a member cannot tap their way out into the rest of the site, and set the tablet never to sleep.

Where are the pages for the till and the two apps?

All four tablet screens — Sign In, Club Till, Members App and Officers App — have pages of their own from 10.2.1, listed under Your Website. Before that only the Duty Steward screen did, and the rest had to be made by hand, which made a missing sign-in tablet look like a fault rather than a page nobody had created. They are ordinary pages, but they belong on a device rather than in your menus.

Whose names appear on the lock screen?

Everybody who may manage bookings — the same people who can use the screen at all. Somebody missing needs that permission, which is in the permissions matrix.

Somebody has forgotten their PIN.

An administrator can clear it from their user record, and they will be asked to choose a new one the next time they start a shift. The screen itself will not let one person change another’s PIN, which is rather the point of having one.

What if a shift is never ended?

It lapses overnight. A shift set on an earlier day does not carry over, so the morning starts locked rather than crediting the day’s takings to whoever was on last night.

Somebody is guessing at PINs.

Five wrong answers and that name is locked out for five minutes. Counted per steward rather than for the tablet, so one person fumbling their own PIN cannot shut everybody else out.

Does the on-duty bar follow me to the till?

Yes. Once a shift has started on a tablet, the black bar sits at the top of every page that tablet opens — the till, the sign-in kiosk, the rink diary — with the name on duty, a way back to the Steward screen and the End shift button.

Will members see that bar?

No. Whose shift it is is a fact about the club, but the bar belongs to the tablet: it is shown only on the device a shift was started on, and only to somebody who could end the shift anyway. A member browsing the website while a steward is on duty sees nothing.

Can we use it on a phone?

Yes — it is an ordinary page and works on anything. The full-screen treatment and the large lock screen are aimed at a tablet, but nothing stops a steward using their own phone.