🧠Signing up a new member
From first enquiry to a playing member — here is the whole journey.
1 Application comes in The applicant fills in your join form (the
[pvl_join] page). Their details arrive under Members → Applications.2 Review it Open the application and decide. Approve → a member record is created and they move into your members list. Decline → they are notified politely and no account is created.
3 Set up their membership Choose their membership type and number, and record any joining or pro-rata fee due.
4 Welcome them Send the welcome email with their login so they can use the members’ app, read the noticeboard and book rinks.
5 First sign-in and booking They sign in on the tablet and book their first rink. That’s it — they’re a fully set-up member.
💡 Tip: Turn on self-service joining by adding the
[pvl_join] shortcode to a public page, so enquiries flow straight into Applications.Was this helpful?
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