What happened to SEN School Manager and Willow?
They have new names. SEN School Manager is now ModuleFest Lantern (Lantern in the menu), the family app Willow is now Lantern Family and the staff app is Lantern Staff. Your pupils, messages and settings are exactly as they were, and everything carries on working. Phones that already have an app keep the old name and icon on the home screen until the app is removed and added again; it keeps working either way.
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