Set up booking reminders
Automatic email and text reminders, worded per service, that keep customers coming back.
1
Switch them onSettings → Booking reminders: tick the master switch.
2
Word them per servicePet Central → Reminders: set the email and text wording for each booking type (Groomer, Walker, Sitter, Trainer). Blank boxes fall back to a sensible default.
3
Set each pet frequencyOn a pet, set “Rebook every X weeks/months” and the reminders on/off switch.
4
Add texts (optional)Connect Twilio in Settings to also send reminders by SMS. Email works without it.
5
Let it runAbout a week before a booking the owner gets a confirm reminder; when a rebooking is due they get a one-off nudge to book again.