Send a newsletter to your customers
Build a newsletter from blocks, preview it, and email it to your customers — everyone, or just the customers of one service. Newsletters is a Premium feature, under Pet Central → Newsletters.
1
Open NewslettersPet Central → Newsletters → New newsletter. Give it an internal title and the email subject line customers will see.
2
Add your contentPick a block (masthead, heading, text, image, article, button, quote or event) and press Add block, then fill it in. Reorder with the arrows and remove with ×. Start with a masthead for your logo and title.
3
Choose the audienceSet “Send to” — All customers, or the customers of one service (e.g. grooming). Only customers with an email who haven’t unsubscribed receive it; the count is shown before you send.
4
Preview & testSave the draft, then Preview to see the finished email. Send a test to yourself and check it on a phone.
5
Send or scheduleSend now to email the segment straight away, or pick a date and time and Schedule it — the hourly job sends it automatically.
6
Check opensAfter sending, the list shows how many recipients opened it, so you can see what lands.