Give customers the installable app
Turn the customer portal into an app your clients keep on their home screen — where they can check your availability, book, and pay. Nothing to build or publish; it’s already there.
1
Set your brandingSettings → General: set the app name, theme colour and background. The customer app’s name, icon colour and splash all follow these.
2
Turn on online bookingSettings → Bookings: enable “Online booking requests” so customers can submit from the availability screen. (With it off, they can still see openings and are asked to contact you.)
3
Add your services & hoursMake sure each service is tagged to the right module (Groomer / Walker / Sitter) and your opening hours are set under Bookings → Availability — that’s what powers the “next open days” strip.
4
Send the customer their linkFrom Clients, hover a client and use Portal preview to copy their private link — or just let booking/invoice emails carry it automatically.
5
They install itOn the phone, the app shows an “Add to your phone” prompt (Android/Chrome). On iPhone they tap Share → Add to Home Screen. It then opens full-screen with a bottom tab bar.
6
They book from availabilityIn the app they open Book, pick the service type, tap an open day and time, confirm their pet and send the request — paying any required deposit in the same step.